Shipping policy
Eager to receive your Tracey Keller products? We're dedicated to delivering your items quickly and safely, ensuring your shopping experience is as delightful as your new purchases.
Here’s how we manage shipping for you:
- Processing Days: We process orders on Tuesdays and Thursdays. Once processed, you’ll receive a confirmation email letting you know your items are on their way.
- Domestic Shipping: For smaller merchandise, we ship via Australia Post, which typically delivers within 3-5 business days across Australia. For high-end products like paintings and hand-finished limited editions, we use Aramex to ensure your art arrives in perfect condition.
- Worldwide Shipping: We ship globally, offering minimal shipping costs to make our products accessible wherever you are. Delivery times vary based on your location, but we strive to get your order to you as quickly as possible.
- Custom Shipping Requests: If you prefer another shipping carrier or have specific shipping needs, please contact us directly. We're flexible and happy to accommodate your preferences to ensure your satisfaction.
Shipping Costs: Fees are automatically calculated at checkout, based on your location and the size of your order. We aim to keep shipping affordable, ensuring you receive the best value and care.
Need faster delivery or have other questions? Contact us before placing your order. We're here to help tailor your delivery to meet your needs.
Shop with confidence and excitement! From the moment you place your order until it arrives at your door, we handle everything with the utmost care to ensure a seamless transaction. We are dedicated to providing you with the best Tracey Keller experience, no matter where in the world you are.
