Privacy and Cookie Policy

Your privacy on TraceyKeller.com website

Thank you for visiting the TraceyKeller.com website (“the website” or “site”). This privacy policy is designed to tell you about how we will collect and use information from our website so that you can make an informed choice about using this site.

This page explains how any personal data we may collect from or about you through this site will be processed and protected by TraceyKeller.com. By using our website, you are agreeing to allow TraceyKeller.com to collect, store, and use your information as described below. If you do not agree to these provisions, you should immediately terminate your access to the website and not engage in further activities on the site. If you have questions or concerns regarding this statement, you should first contact Tracey’s team on [email protected].

WHO WE ARE

We are Tracey Keller Designs. Our website address is: https://traceykeller.com/.

Information we collect AND WHY WE COLLECT IT

Usage Data

TraceyKeller.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

LOCATION DATA

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our website, to improve and customise our experience. You can enable or disable location services when you use our website at any time by way of your device settings.

Contact forms

If you complete a contact form, your information will be sent to relevant staff of the TraceyKeller.com. Personal data we may collect include name, email address and technical data, such as information about cookies. This information is collected so we can contact you to fulfill your enquiry.

Cookies

Like any other website, TraceyKeller.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Cookies or other storage technologies are used on this site to offer people a better user experience, understand what kinds of visitors use our service and show more relevant ads.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Google Services

Google Analytics is used for analytics tracking. The Google Analytics privacy policy can be found here: https://policies.google.com/privacy?hl=en-US.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

USE OF DATA

TraceyKeller.com uses the collected data for various purposes:

  • To provide and maintain our website service.
  • To enable customers to purchase merchandise
  • To allow you to participate in interactive features of our website when you choose to do so.
  • To provide customer support.
  • To reply to your online enquiry.
  • To gather analysis or valuable information so that we can improve our website and user experience.
  • To monitor the usage of our website.
  • To detect, prevent and address technical issues.

WHO WE SHARE YOUR DATA WITH

Excluding Google Analytics and Payment providers, data is not shared with a third-party provider.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Storage of Collected Information

The security of your personal information is important to Tracey Keller. When you enter sensitive information (such as credit card numbers) on their website, that information is encrypted using secure socket layer technology (SSL). When Credit Card details are collected, they are passed on in order to be processed as required.

Tracey Keller never permanently store complete Credit Card details. Tracey Keller follow generally accepted industry standards to protect the personal information submitted to them, both during transmission and once received. If you have any questions about security on Tracey Keller’s website, you can email: [email protected].

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire Tracey Keller’s service, you may correct, update, delete or deactivate it by emailing: [email protected].

COOKIE POLICY

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies?

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

Disabling Cookies

All prices are current as of DECEMBER 2022 and Tracey Keller Designs reserves the right to alter prices at any time, without prior notice. Prices may change and offers may be withdrawn at any time. There are no returns or refunds on custom paintings. Copyright remains with the artist and reproduction is not allowed without written consent, refer to full details in Artwork Agreement. The artist is not liable for any damage or loss of the painting during Shipping.

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

How can I control the cookie preferences?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.